I was delighted when my long term coaching colleague, Jackie Arnold, asked me if I would write a case study for her new book “Coaching Skills for Leaders in the Workplace” How to motivate and get the best from your staff.

We have worked together for many years and the book is closely linked to projects we have undertaken which use the ILM Coaching and Mentoring qualifications to assist organisations to develop a ‘coaching culture’.

I wrote a case study for the book based on Kent County Council, one of our many clients who have fully embraced coaching. More than 135 Staff at the Council have already achieved their ILM Coaching and Mentoring qualifications and as a result they are reaping the rewards from implementing a consistent approach towards coaching throughout the organisation.

This book provides guidance on the requirements for the Institute of Leadership and Management coaching and mentoring qualifications levels 5 and 7. It supports leaders who would like to add formal coaching skills to those used as an integral part of a leadership or management role.

It will increase your awareness and understanding of how you interact with your peers and direct reports and will support you in developing and encouraging the growth of your staff so that you can get on with your own essential leadership role.

To find our more about the book and how to order see our “Key recommendation” on our recommended reading page.

I welcome any feedback you might have once you have read it.

Julia Miles